Hi!

For the past few years I’ve been hosting most of my services on Contabo VPSs (Immich, Nextcloud, and a few others).

They used to offer a great price to specs ratio, but have lately been awful to me as a customer. (drastically increasing the price to force me to change product, and then doing the same weeks after migrating to their new product).

I don’t really trust them anymore, especially since the only way to make them react to my problem was to give them a bad trustpilot review…

So anyway I am looking for advice on a different VPS provider based on the EU. I mostly need a lot of SSD space (800Gb minimum), at least 4 vCPU cores, and a decent amount of RAM. The maximum I’m willing to pay per month is around 20€.

Anything you could recommend? Ideally with a good track record of maintaining their prices.

Have a good week end!

  • chonkyninja@lemmy.worldEnglish
    76·
    2 days ago

    Hetzner is fucking trash. Dare you to try canceling, I took me over 6 months to get them to stop billing me 80 fucking cents per month over a resource that I had no way to delete. Then they started threatening me with collections for like $3, fuck them.

      • Engywook@lemm.eeEnglish
        7·
        2 days ago

        Me neither. And I’ve been using them for 6ish year. That said, mistakes may happen, so…

    • tauren@lemm.eeEnglish
      6·
      2 days ago

      Why did it take six months to resolve the issue? What steps did you take, how did they respond? Serious claims require proper explanation at the very least.

      • chonkyninja@lemmy.worldEnglish
        31·
        2 days ago

        I shutdown all the he resources visible to me, then went thru their cancellation process, then 2 months later I started getting past due bills for very small amounts. Since I had closed my account I had no way to login again to view and make payments, and all this even though I had automatic billing thru my credit card. Every time I reached out I got automated emails in German and no response for like a week at a time, even though they kept emailing these petty ass messages about past due amounts of less than a dollar. I even received snail mail with a collection notice, over $0.83 one time. It’s downright petty as fuck and unprofessional as fuck, and they are very well known for this behavior.

    • Meldrik@lemmy.wtfEnglish
      3·
      2 days ago

      Can’t recognise that, but unfortunate you have had such an experience with them.