My take is that this guy did business with Best Buy, not Door Dash. I would never do business with Door Dash and I’m never doing business with Best Buy after hearing this story. It’s up to Best Buy to wrangle their contractors, not OP. I’d also just do the chargeback tbh. The credit card company always sides with their customers unless it’s obviously a scam, and if there’s video evidence, the credit card company has no problem taking their money back from Best Buy. They have no reason to choose Best Buy because they have no other option if they want to keep accepting credit cards. OP has dozens of credit card and banking services to choose from instead.
My take is that this guy did business with Best Buy, not Door Dash. I would never do business with Door Dash and I’m never doing business with Best Buy after hearing this story. It’s up to Best Buy to wrangle their contractors, not OP. I’d also just do the chargeback tbh. The credit card company always sides with their customers unless it’s obviously a scam, and if there’s video evidence, the credit card company has no problem taking their money back from Best Buy. They have no reason to choose Best Buy because they have no other option if they want to keep accepting credit cards. OP has dozens of credit card and banking services to choose from instead.