TrenchcoatFullOfBats

Yes. One always has the option to call the office and speak with someone, but this isn’t much of an option if the practice fired the employee who used to answer the phones because now they have this handy no-contact solution that just so happens to cost a little bit less per month than what they were paying Brenda to answer the phone. Also, it will cost more than Brenda’s salary in a year when prices go up to increase shareholder revenue.

My orthopedic surgeon uses this exact same system (phreesia). I can’t leave the practice, because they’re the only ones in my area who will accept my insurance.

Isn’t that fun?

YES. I have to keep chrome installed on at least one desktop or laptop if I want to flash firmware on ESP devices.